Thermal & Optical Bi-spectrum Network Bullet Camera

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Binocular Face Recognition and Temperature Detection Machine

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Outform’s iDISPLAY Thermometer is designed to instill a sense of trust and safety in people across industries as they re-commence everyday activities, and public gatherings post COVID-19. As we continue to find innovative ways to do our part in flattening the curve, Outform’s non-contact infrared thermometers will enable our customers to invite users back in stores, schools, and work, in a costeffective, efficient, and safe way.

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We regularly review our remote working business plan to ensure we continue to operate effectively throughout this pandemic. Every member of our broking and claims team has worked tirelessly to ensure our service proposition during lockdown remained seamless and we shall continue to work remotely following advice and official guidelines from The Government.  We are planning the return to our office premises as and when The Government guidance allows us to do so and currently carrying out specific Covid-19 risk assessments and taking all necessary steps to ensure the safe return of our team.

Like all businesses, we are working on a practical framework to consider new ways of operating, complimenting and improving the service proposition we provide to our clients. In the meantime, contact numbers and email addresses remain unchanged, so you don’t have to do anything differently to get in touch. Some phones however may be diverted to mobiles. We continue to facilitate client and new customer meetings using Zoom video conferencing and to ease the strain on our remote telephony capability we ask that you communicate with us by email, wherever possible. Your business is and will always continue to remain our focus.

Please follow us on our LinkedIn: Hamilton Leigh Ltd or on Twitter @HamiltonLeigh which is where we’ll flag relevant updates rather than sending multiple emails. The webpage we will be updating regularly is as follows: www.hamiltonleigh.com

Now the Government has begun lifting lockdown restrictions and business owners are focusing on getting their businesses back up and running, we want to share some helpful advice to support you with your preparation. From safety checks to supply chain disruption and security measures to staffing, getting back to business will be far more than just switching the lights back on.

This document highlights the exposures that directors, officers and senior managers may face as we return to business, in addition to setting out some considerations you should be taking into account as we enter what can only be described as unchartered waters.

Get back to business the right way.

With the advent of the COVID-19 pandemic in the UK many of our clients are implementing contingency plans such as home-working, skeleton staffing, social distancing and cleansing regimes to maintain operations. However, for some organisations this is not possible, and following the latest government advice some workplaces will now temporarily shut down for a period of time. Buildings, whether temporarily closed or permanently unoccupied can be at greater risk from the likes of arson, antisocial behaviour such as vandalism or squatters, theft, and escape of water.

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There is much discussion regarding business interruption insurance and why in most cases, it does not extend to cover financial losses suffered as a result of forced business closure. Its imperative businesses receive additional financial support from the Government as a consequence of having purchased Business Interruption insurance, as explained further in this article.

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It’s been many weeks since many parts of the world went into lockdown to prevent the spread of COVID-19, forcing many workers into remote working. Unsurprisingly, cyber criminals are taking advantage of the current situation and increased number of vulnerable targets. It pays to stay abreast of cyber exposure. We have documented some of the most recent common attacks that we have seen.

Common Cyber Attacks

Hamilton Leigh has activated our remote working business plan to ensure we can continue to operate effectively should a number of our employees become ill, or are required to self-isolate due to the virus.

This is a unique situation which is continually changing. We are taking all pragmatic and sensible steps to ensure that we’re well prepared and well positioned to minimise the potential impact on the welfare of our people, while continuing to deliver on our service commitments to our clients.

Our operational resilience

We have put contingency plans in place to deal with potential disruption as a result of the coronavirus outbreak and we have implemented the necessary steps to maintain good customer service throughout this period. Specifically:

• We have been liaising with all insurance companies around their operational resilience and business continuity to ensure we are prepared for any future changes in guidance and we remain in constant dialogue regarding plans.
•  Our claims service remains our service priority to our clients and ensuring this continues to be well managed.
• We have introduced measures to enable secure remote access to our IT systems so our people can work from home.
•  In the event that the UK Government enforces office closures, we will be ready to respond in a manner which will not significantly disrupt our ability to continue to service our clients.

Our people

The health, safety and welfare of our people and our clients remain our priority. We continue to review and respond to the current advice and official guidelines from the UK government and health organisations. Specifically:

We are encouraging all people to follow the NHS general good practice guidance to prevent the spread of virus.

We have postponed all business travel and client facing meetings until further notice. We have introduced the use of Zoom video-conferencing instead.
We are also promoting digital forms of communication to ease the strain on our telephony capability and ensure that we can continue to service our clients effectively. Please wherever possible contact us using email.

Please follow us on our LinkedIn: Hamilton Leigh Ltd  or on Twitter @HamiltonLeigh which is where we will flag relevant updates rather than sending multiple emails.

The webpage we will be updating regularly is as follows: www.hamiltonleigh.com